Our Commitment to Your Privacy

Check5 Coaching Pty Ltd (ACN 643 172 178) trading as Check5 (‘we’, ‘us’, or ‘our’), are dedicated to ensuring the privacy and security of your personal information. We recognise the trust you place in us when you provide your data, and we are committed to being transparent about how we collect, use, store, and disclose your information. This Privacy Policy outlines our privacy practices in accordance with

the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern the handling of personal and sensitive information in Australia.

We may update this Privacy Policy from time to time, and the most recent version will always be available on our website.

1.    Who We Are

This Privacy Policy applies to Check5, including its services related to performance improvement, psychosocial compliance, and workforce wellbeing. We are dedicated to supporting organisations through a structured, process-integrated program designed to enhance both business outcomes and the well-being of employees.

2.   Application

This Privacy Policy applies to all services provided by Check5 and its associated entities and websites (collectively referred to as “Check5”, “we”, “our”, or “us”). It governs the collection, use, disclosure, storage, and security of personal and sensitive information we gather from our customers, website visitors, partners, and any other individuals who interact with us.

By using our services, interacting with us, or providing your personal information, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

3.    What Information We Collect

We collect various types of personal information from our clients, employees, and business contacts. This may include:

Personal identifiers: such as your name, address, phone number, and email address.

relevant workforce data for the purpose of managing compliance, performance tracking, and employee wellbeing.

Sensitive information: such as health and wellbeing data, with your explicit consent, which is critical for assessing psychosocial risks and implementing support measures.

We aim to collect only the information that is necessary to provide our services and to improve employee outcomes for your business.

4.    How We Collect Your Information

We collect personal information in a variety of ways, including:

Directly from you When you fill out forms on our website, subscribe to our newsletter, make a purchase, engage in customer support, or otherwise provide information directly to us.

Via our website or mobile apps through cookies and similar tracking technologies, which help us analyse site performance and user behaviour.

Through your participation in Check5 programs and feedback.

By interacting with our website and consenting to the use of cookies, you agree to our collection of certain types of information automatically. You can manage cookie preferences through your browser settings

5.    How We Use Your Personal Information

We use the personal information for the following purposes:

To deliver our services, including performance and compliance programs. To assess the well-being of employees and implement psychosocial risk management strategies.

To manage our relationship with you and your organisation, ensuring continuous improvement in both individual and company-wide outcomes.

For research, data analysis, and reporting to improve our services and offer tailored support.

Comply with legal and regulatory obligations

We will only use your personal information for the purposes outlined here unless you provide your consent for another specific purpose.

6.    Disclosure of Your Personal Information

our services, including:

Service providers: Companies that assist with payment processing, web hosting, and customer relationship management.

Legal authorities: Where required by law, such as compliance with court orders or regulatory requirements.

Marketing partners: With your consent, we may share limited data with our marketing partners to help offer services that may be relevant to you.

We ensure that any third-party service providers we engage are bound by confidentiality agreements and adhere to appropriate security protocols when handling your data.

7.    Cross-Border Disclosure of Information

At this time, all personal data collected by Check5 is stored and processed

in Australia. In the event that we engage service providers located in other countries, we will update this policy accordingly and ensure that all international transfers comply with Australian Privacy Law and the APPs.

8.    Data Security and Retention

We are committed to protecting your data from unauthorised access, misuse, or disclosure. We employ industry-standard security measures to safeguard the personal and sensitive information you entrust to us. Additionally, we retain your information only for as long as it is necessary to fulfill the purposes for which it was collected or as required by law.

If we no longer require your personal information, we will take reasonable steps to destroy or permanently de-identify it.

9.   Access and Correction of Your Information

You have the right to request access to the personal information we hold about you. You can also ask us to correct any inaccuracies or update your information if it is incomplete, inaccurate, or out of date.

To request access or correction, please contact our Privacy

Officer at [email protected] . We will respond to your request within a reasonable time frame and may charge a small fee for access, where permitted by law.

10.    Cookies and Website Monitoring

and enhance your browsing experience. Cookies help us understand how visitors use our website and enable us to improve functionality.

You can adjust your browser settings to refuse cookies, but this may limit certain site features.

11.   Complaints About Privacy

If you have a concern about how your personal information has been handled by Check5, you can contact our Privacy Officer at [email protected] . We aim to resolve all complaints promptly and fairly.

If you are not satisfied with our response, you can also complain to the Office of the Australian Information Commissioner (OAIC) via their website www.oaic.gov.au or by phone at 1300 363 992.

12.    Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.